Return Period: 60 days from delivery date
Refund Processing Time: 10 business days from receipt
Return Shipping Costs: Covered by us
Restocking Fee: No restocking fee required
At Effort Activewear, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a 60-day return policy from the date you receive your item. Please read the terms below carefully.
To qualify for a return, your item must meet the following conditions:
In the same condition as received, unworn and unused, tags still attached, in the original packaging. Proof of purchase in the form of a receipt or order confirmation is required. Items that do not meet these requirements may not be accepted.
Returns are completely free of charge. To initiate a return, please submit a return request by contacting us at support@effortactivewear.com before sending your item back. If your return is approved, we will provide detailed instructions on how and where to send your item. Items sent back without prior authorization will not be accepted.
At Effort Activewear, we offer bundle discounts across selected collections, meaning the more items you purchase, the more discount you receive. Discounts are calculated based on the total number of items in your order at checkout.
Because of this structure, it is not possible to return part of a bundle order and still keep the original discount. If returning items causes your order to no longer meet the discount threshold, the discount will be recalculated and the refunded amount will be adjusted accordingly.
Example: If you purchase 4 items and receive a higher volume discount, but return 1 or 2 items, your order no longer qualifies for the original discount tier. The refund will reflect the corrected pricing based on the remaining items.
This policy ensures fairness and prevents misuse of promotional pricing.
For orders placed under our Buy 1 Get 1 Free promotion, both items must be returned together to qualify for a refund. It is not possible to return the paid item and keep the free item. The promotion is conditional upon keeping both items.
This applies to all variations of the offer, including orders of 2 items (1 paid + 1 free), 4 items (2 paid + 2 free), 6 items (3 paid + 3 free), and so on.
If only part of a Buy 1 Get 1 Free order is returned, the refund will either be denied or recalculated based on the full retail price of the kept items.
For Made-to-Order products, you may cancel your order within 48 hours of purchase. After 48 hours, the order enters production and cannot be canceled. Returns are only accepted if the item arrives damaged, defective, or stops functioning within 30 days of delivery.
Although we inspect all orders before shipment, if your item arrives damaged, defective, or incorrect, please contact us immediately at support@effortactivewear.com. We will resolve the issue as quickly as possible.
The following items cannot be returned: gift cards and custom or personalized products. If you are unsure whether your item qualifies for a return, please contact us before sending anything back.
If you wish to exchange an item, we recommend returning the original item first and then placing a new order for the desired product. This ensures the fastest processing time.
If your order is delivered within the European Union, you have the legal right to cancel or return your order within 14 days of receiving it, without providing a reason. Returned items must still meet our return conditions: unworn, unused, with tags, and in original packaging.
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, refunds are issued to your original payment method and processing may take up to 10 business days. Your bank or credit card provider may require additional time to process the transaction.
If more than 15 business days have passed since your refund was approved and you have not received it, please contact us.
Email: support@effortactivewear.com
Contact page: Contact us
